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This may not come as a surprise to the majority of Americans, but a new report reveals what's going on just below the surface in home across the country. More than 75 percent of Americans are living paycheck to paycheck.
It promised to crack down on the expensive payday loans and the companies that provide those types of services. It now appears the Consumer Financial Protection is doing just that very thing.
It's not been too long ago that Bank of America found itself in hot water over an announcement that it would be imposing a $5 debit card usage fee for its customers that didn't have massive deposits with it. Many recall the outrage that the bank would stick it to its middle class customers who likely could least afford more bank fees.
For any company, and most certainly any kind of financial company, it's a fine line they walk between remaining profitable while keeping their customers happy. It's a never-ending dance that if executed properly, is a sure fire way of keeping those lifelong customers.
There's a new J.D. Powers and Associates survey and it appears American Express has claimed the coveted number one position in customer satisfaction. This, according to a survey that included 14,000 consumers, is based on a number of factors, including the terms and conditions that define the accounts, the billing process, its rewards programs, customer service and whether or not problems are easily remedied.
Referring to it as "aggressive changes", Paypal has committed to changing its policies on how it goes about handling suspected fraud after the consumer says it's not fraudulent.
It's hard to imagine, but estimates are startling when it comes to cash left on the table in the form of unused gift cards this year.
It could happen; in fact, Argentina is already scanning its consumers credit card purchases with the goal of taxing any overseas purchases. It now requires banks to report every single credit card transaction, whether it's a domestic or foreign purchase and says the data is being used to ensure no one cheats the government.