There's a new J.D. Powers and Associates survey and it appears American Express has claimed the coveted number one position in customer satisfaction. This, according to a survey that included 14,000 consumers, is based on a number of factors, including the terms and conditions that define the accounts, the billing process, its rewards programs, customer service and whether or not problems are easily remedied.
About David WhiteDavid White is a CPA and has spent the past decade as a financial adviser helping clients meet their fiscal objectives. With an appreciation for journalism, he has spent the past few years overseeing several financial columns as well as writing two previous finance blogs. He resides on the East Coast with his wife and two sons and has guided many through the recent recession while providing a no-nonsense approach to spending and saving.
Referring to it as "aggressive changes", Paypal has committed to changing its policies on how it goes about handling suspected fraud after the consumer says it's not fraudulent.
For months, we've told readers about the growing number of consumers turning to prepaid debit card products for their lower fee structures and often, better conveniences. More consumers these days are unbanked or underbanked than ever before.
You might have noticed many credit card companies, including Discover, JPMorgan Chase and Citibank, now offer quarterly bonus categories as part of their product line.
It could happen; in fact, Argentina is already scanning its consumers credit card purchases with the goal of taxing any overseas purchases. It now requires banks to report every single credit card transaction, whether it's a domestic or foreign purchase and says the data is being used to ensure no one cheats the government.
A new MasterCard debit card is being touted as a great option for federal beneficiaries who are unbanked or underbanked, but who need a no-cost or low-cost alternative to using costly check cashing facilities and carrying large amounts of cash.
Once again, we're looking a bevy of fees being tacked on to our credit card statements. They're small and you can be sure it's deliberate - most of us don't want to spend any time questioning a ninety cent charge, but make no mistake - they add up.
With so much negative news about the financial sector as a whole, a surprising new trend is emerging. That trend tells us that fewer Americans have poor credit scores. And the reasons run the gamut.
Many people think of credit retroactively and that actually hurts them when it comes time to apply for credit. Being proactive, on the other hand, will help you avoid these 4 mistakes many people miss.
Credit cards are a great tool for building a strong credit history but if you frequently spend on your card, make sure that you are maximizing the benefits of card rewards too.
Think you know everything there is about credit cards? Familiar with the many - MANY - statistics? Take a look at some of the bits of information that you might not have known.